How This FAQ Works for You
We've put together answers to the questions that come up most often — from first-time account setup to getting a withdrawal back to your bKash or Nagad wallet. Each answer reflects how the platform actually works, not a generic script. If you're in Dhaka and opening your account for the first time, the process runs through your mobile browser or the cbajee
app without needing a desktop. Deposits go through bKash, Nagad, or Rocket — you send from your wallet app to the account number shown at checkout, confirm with your PIN, and the balance reflects on your account within moments. Withdrawals follow a short verification step: your account name must match your registered wallet name before the transfer is released. That check keeps
your funds secure and prevents misdirected payments. If something isn't matching, our support team can walk you through the correction in live chat.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Account Verification