Reference

Terms That Govern Your cbajee Account

These terms set out what you agree to when you open and use a cbajee account. Access to our platform depends on your local law and eligible regions — read through before you start.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredUpdates notified via account
cbajee Terms That Govern Your cbajee Account
HOW WE HANDLE ACCOUNTS

Account Security and Data Under These Terms

Your account data is held securely and accessed only for the purposes described in these terms. Here is how we manage the key areas your account touches.

Account Security

Your account is protected with OTP verification on login. If you suspect unauthorised access, contact support immediately to freeze the account.

Data Retention

We retain account and transaction records as required by applicable regulations. You can request a summary of your data through the account settings page.

Payment Records

All bKash, Nagad, and Rocket transactions are logged against your account. Dispute a transaction by raising a ticket within 30 days of the relevant activity.

Terms Change Requests

To request a review of how a term applies to your account, submit a written query via email — we'll respond with a documented position within two business days.

TERMS CONTACT PATHS

Reach Us About These Terms

If something in these terms is unclear or you want to raise a concern about how they apply to your account, our support team handles those queries directly. You can reach us through live chat inside your account dashboard, by email, or through our Bangladesh support line. We aim to respond to terms-related queries within one business day.

Team online

Live Chat

Open your account dashboard and start a chat — the fastest path for terms queries during active support hours.

Email Support

Send your terms question to our support address and we'll reply with a written response you can keep for reference.

Account Help Centre

The Help Centre inside your account covers common terms questions with step-by-step account guidance.

Common Questions About These Terms

Real questions Bangladesh account holders ask about how these terms work in practice.

Access and eligibility depend on your local law and region. Players in Dhaka and elsewhere should confirm that online account activity is permitted under applicable local regulations before proceeding.

We notify you through your registered account before material changes take effect. Continuing to use your account after that notice means you accept the updated terms.

Yes. All deposits and withdrawals via bKash, Nagad, and Rocket are governed by these terms alongside each payment provider's own service conditions.

Yes. Submit a data request through your account settings page. We'll provide a summary of the records we hold against your account within a reasonable timeframe.

Contact our support team by email with the specific clause and your concern. We'll respond with a written position within two business days so you have a clear record.

No. Your account is personal and non-transferable. Sharing access or running multiple accounts breaches these terms and may result in your account being closed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.