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Understand Your Rights Before You Play

Our legal terms set out exactly what you agree to when you open an account on cbajee and what we commit to in return.

Account TermsPrivacy & DataJurisdiction NoticeCookie PolicyContact Rights
cbajee Understand Your Rights Before You Play
HOW WE HANDLE YOUR DATA

Data Practices You Can Check and Challenge

Data Retention

We keep your account data only as long as your account is active or as required by applicable law. You can request a summary of what we hold by contacting support with your registered number.

Cookie Policy

We use session cookies to keep you logged in across your mobile browser and desktop. Analytics cookies are optional — you can adjust them from the cookie banner on your first visit.

Account Security

Your cbajee account is protected by OTP verification on every login. If you receive an OTP you did not request, contact support immediately and we will lock the account within minutes.

Request a Change

To update your registered mobile number, email address, or request data deletion, go to Account Settings or contact support. Identity verification is required before any sensitive change is processed.

LEGAL CONTACT PATHS

Reach Us About a Legal or Policy Matter

Team online

Live Chat

Start a chat from any page on cbajee. Our support team handles account, policy, and payment queries and can escalate legal requests to the right team.

Email Support

Send your legal or data request to our support address. Include your registered mobile number so we can verify your account and respond within two business days.

Account Help Centre

Our help centre covers account closure, data deletion requests, and policy questions with step-by-step paths — no waiting in a queue for standard requests.

Common Legal Questions from Our Account Holders

These are the questions we get most often about our terms, your data, and how to exercise your rights on cbajee.

Access depends on your local law and eligible regions. We recommend checking whether online gaming is permitted under the laws that apply to you before opening an account.

Contact our support team with your registered mobile number and a data access request. We will verify your identity and respond with a summary within two business days.

Yes. Submit a closure request through Account Settings or via email support. After identity verification, we process the closure and delete personal data not required by law.

Any remaining balance is returned to the payment method used for your last deposit — bKash, Nagad, or Rocket — after your identity is verified and the closure is confirmed.

We notify you via the mobile number or email registered on your account at least seven days before any material change takes effect. Continued use after that period counts as acceptance.

Start with live chat or email support. If the matter is not resolved at that level, our escalation team reviews it and provides a written response within five business days.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.